Laura Elstub
Senior User Researcher @Kainos
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WORK HISTORY
Senior User Researcher @Kainos
I specialise in leading User Research in the Healthcare Sector, providing clear and actionable insights to support the development of digital solutions. My role involves defining and managing project scope, navigating policy constraints, and coordinating with multiple stakeholders to deliver impactful solutions. I have extensive experience conducting research with vulnerable populations in sensitive settings, ensuring ethical standards and empathy are prioritised throughout.In addition to my research, I have spearheaded the introduction of Lunch and Learn seminars for our Experience Design capability. These sessions have created a vibrant community of practice, facilitating knowledge sharing and professional development. By inviting external speakers and creating a safe space for discussion and debate, we fostered a culture of continuous learning and innovation.I have also been heavily involved in developing our AI strategy for the research discipline. My focus has been on upholding ethical standards while exploring options that can enhance or accelerate our practice safely. This strategic involvement ensures that we leverage AI technologies responsibly to benefit our research outcomes.
EDUCATION
Leeds Beckett University
Foundation Level Certificate, German Language
Leeds Metropolitan University
Sport and Exercise Therapy, BSc
Sheffield Hallam University
Doctor of Philosophy - PhD, Sport and Exercise Biomechanics
Leeds Metropolitan University
Sports and Exercise Biomechanics, MSc
SKILLS
ABOUT LAURA ELSTUB
With over a decade of research experience across industry and academia, I specialise in digital health as a Senior User Researcher at Kainos. My expertise lies in mixed methods research, delivering actionable insights to inform user-centered digital solutions. I navigate complex policy environments and collaborate with senior stakeholders to drive healthcare innovations. Prioritising empathy and ethical rigor, I conduct research with vulnerable populations in sensitive contexts and ensure user needs remain at the forefront of decision making.At Kainos, I introduced Lunch and Learn sessions to foster a thriving community of practice within the Experience Design team which was later extended across the company. My work emphasises clear, evidence-based communication of insights gained through usability testing, user interviews, and statistical analysis. By championing user advocacy and mentoring peers, I contribute to creating meaningful digital products that improve lives while promoting collaboration and professional growth.
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