Judith McKay

Chief Client and Innovation Officer @McCarthy Tétrault

Toronto, ON, CA

Leads a diverse portfolio, managing the client service delivery, marketing, communications, branding, public relations, business development and research functions of the firm. • Develops the strategy and methodology for catalyzing business development and growth in key market segments nationally. • Leads marketing campaigns and go-to-market strategies to pursue targets and support growth in key and emerging markets.• Develops the firm’s highly successful GC programming, including its Annual General Counsel Summit (now in its fourth year). •Creates ground-breaking programming to advance women lawyers in the profession in collaboration with Women General Counsel Canada.•Initiates numerous engaging thought leadership programs featuring prominent experts across Canada and globally.• Founded, from conception to reality, the firm’s very successful MT>Align division, which provides clients with access to top-tier independent contract lawyers to support their short-term or temporary legal needs.• Evolves the firm’s digital market strategy to combine technology and market intelligence to provide a 360-degree view of the firm’s clients.• Advances the firm’s Priority Client program to increase client retention, permeate Equity, Diversity & Inclusion values across important client teams, and identify growth opportunities with a focus on deepening client relationships.• Created the firm’s Client Experience Excellence program with the goal of taking the firm’s already outstanding client service to best in class.• Frequent speaker at conferences and seminars focused on innovation, digital marketing and client relationship-building in the legal industry.

University of Toronto

Bachelor of Laws (LLB)

McMaster University

Bachelor of Engineering (BEng)-Chemical