Judith Elsen
Lead Customer Success @Personio
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WORK HISTORY
Lead Customer Success @Personio
Berlin, DE
Leading a hybrid team of 9 FTEs responsible for the Emerging Corporates (low- to mid-touch) segment in the DACH market.
EDUCATION
Hochschule Niederrhein
Bachelor of Applied Science (B.A.Sc.), Textile and Clothing Management
SKILLS
ABOUT JUDITH ELSEN
Customer Success leader with 8+ years of experience building and transforming high-performing teams.I currently lead a team in Personio’s Mid-Market segment, focused on meaningful yet scalable customer engagements that drive retention and growth.I thrive in fast-changing environments and specialise in people enablement and operational excellence leveraging data, systems, and AI. My leadership philosophy is rooted in coaching, inclusion, and continuous learning so teams can do their best work to achieve lasting outcomes.
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