Juditha Alexander
PR & Hospitality Professional
- Role
- Vet Diet at Chewy
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Juditha Alexander
Hi, my name is Juditha. I graduated from Florida International University with a Bachelor…
Experience
Vet Diet
Oct 2019 — Present · Hollywood, FL, US
Engage directly with customers who contact us for a variety of topics.• Research and problem-solve to determine appropriate solutions for the client and follow-up as needed to resolve issues.• Operate with understanding, active listening, patience, empathy and kindness in regards to clients as well as my team members.• Contact veterinarians regarding prescription follow-ups, refills and authorizations.• Manage and create prescriptions for new and long-time clients.• Help to make account changes for veterinarians who contact us regarding a mutual client.• Escalate fraudulent clinics to leadership.• Read and interpret incoming faxes from clinics.
Education
Florida International University
Bachelor's degree, Public Relations/Image Management
2015 — 2019
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