Judith Tobey
Membership & Guest Relations Associate @Morikami Museum And Japanese Gardens
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WORK HISTORY
Membership & Guest Relations Associate @Morikami Museum And Japanese Gardens
Delray Beach, FL, US
Cultivate and sustain meaningful relationships with members and guests to enhance engagement and loyalty• Provide knowledgeable, welcoming guidance on memberships, events, museum exhibits, gardens, programs, and classes• Process applications and maintain accurate records within data management systems and CRM platforms (Raiser’s Edge), as well as online membership records (WordPress), and process documentation• Generate queries and reports, track and analyze membership data, and present actionable insights to leadership• Collaborate with the finance team and support essential administrative functions to ensure operational efficiency• Consistently exceeding monthly goals by 18%, strengthening overall department performance
EDUCATION
Parsons School of Design - The New School
Certificate, Advertising and Graphic Design
Florida Atlantic University
Certificate, Trade Show, Meeting & Event Planning
University of Notre Dame - Mendoza College of Business
Certificate , Grant Writing
Center for the Meda Arts
Certificate, Television Broadcasting and Video Production
ABOUT JUDITH TOBEY
Proven success in leading cross-functional teams to deliver projects on time and within budget.• Exceptional organizational, communication, multitasking, collaboration, and problem-solving skills.• Skilled in defining clear project scopes, objectives, and deliverables in alignment with stakeholder expectations.• Experienced in managing multiple projects simultaneously and proactively adapting plans to meet evolving priorities.• Proficient in leveraging project management software to streamline communication and enhance efficiency.• Committed to ensuring brand consistency and elevating customer experience to drive engagement and achieve organizational goals.• Strong analytical ability to interpret data, performance metrics, and trends to identify opportunities for growth.• Highly reliable, self-motivated team player who thrives in dynamic, fast-paced environments.• Dedicated to continuous improvement, operational efficiency, and productivity through strategic process optimization.
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