Judi Kratky

Director of Customer Success @ TPG, Inc. | Enhancing Customer Engagement Strategies

Role: Director of Customer Success at Anna, Llc
Location: Omaha, NE, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Judi Kratky

With Anna®, I lead at the crossroads of Customer Success and Account Executive…

Experience

Director of Customer Success
Anna, Llc
Jul 2010 — Present

Education

Southern Career Institute
Paralegal Certification, Legal Assistant/Paralegal
1988 — 1991

Skills

Customer Experience
Account Management
Change Management
Business Strategy
Strategic Planning
Call Centers
Business Development
Software as a Service (Saas)
Performance Improvement
Strategic Consulting
Project Management
Customer Engagement
Saas
Process Improvement
Cross-Functional Team Leadership
Marketing Strategy
Business Process Improvement
Management
Team Building
Customer Experience Analysis
Vendor Management
Call Center
Customer Experience Management
Customer Relationship Management (Crm)
Team Leadership
Sales
Coaching
Team Motivation
Customer Analysis
Performance Management
Crm
Training
Customer Satisfaction
Key Client Relationships
Program Management
Leadership
Contact Centers

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