Judi Halperin
Managing Principal (UI/UX Automation) at Avaya, Inc.
- Role
- Managing Principal Ux Automation at Avaya
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Experience
Managing Principal Ux Automation
Oct 2021 — Present · FL, US
Lead a team of human factors/conversational designers, ASR grammar developers, and omni-channel self-service architects in producing custom advanced solutions to solve diverse, complex business-specific challenges• Provide thought leadership for incorporating emerging products, technologies and solutions • Coordinate escalation management tasks, driven towards quick issue resolution and customer delight• Participate in high revenue deal reviews and assist with new sales opportunities, offer management and project management.
Education
Brandeis University
Bachelor of Arts - BA, Computer Science
Brandeis University
MA, Computer Science
Brandeis University
Bachelor of Arts - BA, Linguistics
Skills
- Software Development
- Speech
- Voip
- Avaya
- Program Management
- Pre-Sales
- Sip
- Speech Recognition
- Vxml
- Speech Technology
- Cti
- Ivr
- Telecommunications
- Unified Communications
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