Vanessa Juarez
Portfolio Director @Invitation Homes
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WORK HISTORY
Portfolio Director @Invitation Homes
Denver, CO, US
Portfolio Director of 3k+ single family homes within a growing market.•Operational oversight and business plan development and implementation. •Customer service and deescalation expert.•Empowering people leader.• Daily management and oversight of AR collections and bad debt.• HOA/Property compliance and fine management.• Oversee quality assurance and reduce resident related escalations and complaints.• NPS/OER rating monitoring to ensure resident satisfaction.• Monitor eviction process implementation to ensure appropriate timelines and legal compliance.•Team engagement and company policy and procedure quarterly compliance monitoring.• Genuine Care Champion and core member of WIN employee resource group.• Assurance of teams Annual Fair Housing Law and local habitability law review and compliance.
EDUCATION
University of Colorado Denver
Bachelor of Fine Arts - BFA, Film and TV production
Community College of Denver
Associates of Art, Drama and Dramatics/Theatre Arts, General
Front Range Community College
Art/Art Studies, General
Northglenn High School
Diploma, General Education
SKILLS
ABOUT VANESSA JUAREZ
As Portfolio Director at Invitation Homes, I bring 4.5+ years of experience managing the…
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