Jc Roberts

About Jc Roberts

Three words to summarize my character: LOYAL, HONEST, DEVOTED. My attributes and skills include but are not limited to:Hospitality / Hotel ManagementGuest Service ManagementAssociate Training and DevelopmentTeam CoordinationGuest Service RecoveryReservation and Rooms ControlBudget / Revenue Analysis and ForecastingImprovement / Efficiency CoordinationResource DevelopmentI wholeheartedly believe with my exposure, experience and knowledge of software and industry standards, would make a great asset and expert to any company / corporation searching for a proven candidate.

Experience

1. Store Manager

   Yesway

   Sep 2024 — Present · Joplin, MO, US

   Responsible for overall management of the store business while developing and staffing store with fully trained members. Monitor and analyze business processes and results to maximize profits and achieve budget goals and forecasts.

Education

• Saint Louis Community College-Forest Park

  None, Culinary Arts/Chef Training

  2007 — 2007

• Pensacola High School

  Dimploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

  1990 — 1994

• Pensacola Junior College

  None, Pre-Nursing Studies

  1995 — 1996

Skills

• Rooms Division
• Project Coordination
• Guest Recovery
• Hospitality
• Yield Management
• Food
• Cross-Functional Coordination
• Food & Beverage
• Internal Audit
• Customer Service
• Food
• Staff Retention
• Property Management Systems
• Event Management
• Service Recovery
• Team Coordination
• Restaurants
• Hotels
• Reservations
• Staff Supervision
• Micros
• Pre-Opening
• Tourism
• Hospitality Management
• Workplace Safety
• Revenue Analysis
• Banquets
• Training
• Customer Satisfaction
• Budget Forecasts
• Inventory Management
• Restaurant Management
• Payroll Processing
• Banquet Operations
• Training & Development
• Resource Development
• Hospitality Industry
• Front Office
• Hotel Management
• Management