Juan Pablo Rios

WORK HISTORY

EDUCATION

ABOUT JUAN PABLO RIOS

I am a results-oriented Software Engineer with 17+ years in Quality Assurance Management and 9+ years as a Master’s Degree professor in Engineering. I specialize in improving operational excellence by reducing software failures and accelerating time to market through AI-driven quality assurance. My background in leading cross-functional teams across multiple countries and implementing scalable quality assurance programs in high complex and regulated industries such as: banking, financial institutions, insurance and ecommerce where consistently improving digital products, delivery standards, and operational efficiency, fostering a holistic quality culture.As Innovation Manager at a leading software testing company, I align strategic initiatives with corporate OKRs and C-suite expectations. I develop, deploy, and manage initiatives across areas such as functional testing, automation, performance, and usability, driving growth and efficiency. By collaborating with cross-functional teams including marketing, finance, and innovation teams, I successfully brought new products to the market, increasing company revenue from new offerings by 38%. I have led end-to-end product quality programs and optimized QA processes for international clients in financial institutions, insurance, banking, retail, and e-commerce industries, achieving up to 25% improvements in delivery timelines through automation, testing design techniques, and testing process optimization.This experience is coupled with expertise in Power BI, SQL, and Python, I use data analytics to identify performance gaps, track improvements, and drive continuous improvement that aligns with quality metrics and foster a culture of continuous improvement.As a collaborative leader, I prioritize clear communication to align QA initiatives with business goals. By leveraging data-driven decision-making, I have led teams to implement quality frameworks that enhance customer memorable experiences. I am committed to applying my expertise in a business-centric testing approach to elevate quality management processes and team leadership, delivering memorable user experiences.