Juan P Paredes
Healthcare Administration | Business Operations | Patient Relations Management | Leadership Management | Data Analytics
- Role
- Supervisor, Patient Experience and Transportation at UT MD Anderson
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Juan P Paredes
I believe great healthcare starts with great people. Throughout my career, I’ve been…
Experience
Supervisor, Patient Experience and Transportation
Feb 2023 — Present · Houston, TX, US
Provide and ensure high level of customer service and operational demands and standards within the patient transportation department- Effectively executes problem solving, conflict resolution, decision making, planning and leading a diverse department- Use data from multiple resources to support decisions and actions; Maintains and demonstrates knowledge and understanding of changes that impact department productivity- Seeks the approval of upper management for overtime, daily monitor Kronos and prepare reports which detail volume, staff productivity, customer satisfaction and other special reports as needed- Facilitate the ongoing education of employees to ensure that performance competencies are maintained and staff is in compliance with regulatory requirements including JCAHO- Ensures operating expenses and/or net margin of department are within 5% of approved yearly budget and is a good steward of department resources.
Education
UT MD Anderson
Lead Forward Leadership Program
St. John's University
Bachelor of Science (B.S.), Advertising and Business Administration
2003 — 2007
Hofstra University
Master of Healthcare Administration (MHA), Master Healthcare Administration
2012 — 2015
Skills
- Leadership
- Microsoft Word
- Team Building
- Management
- Life Insurance
- Finance
- Microsoft Excel
- Powerpoint
- Consumer Electronics
- Consumer Lending
- Telemarketing
- Contract Negotiation
- Loans
- Banking
- Advertising
- Retail Banking
- Business Development
- Windows Vista
- Nys Notary Public
- Customer Service
- Time Management
- Relationship Management
- Bilingual Communications
- Credit
- Series 6
- Negotiation and Conflict Resolution Skills
- Consumer Banking/Branch Operation
- Sales Management
- E-Commerce
- Account Management
- Microsoft Powerpoint
- Healthcare Management
- Small Business Lending
- Financial Analysis
- Logistics
- New Business Development
- Financial Services
- Sales
- Series 63
- Marketing
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