Juan Medina
Director Retail Business Operations @Hilton Grand Vacations
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WORK HISTORY
Director Retail Business Operations @Hilton Grand Vacations
Boca Raton, FL, US
Director for Sales and Marketing Analytics responsible for expense and sales optimization• Designed and implemented analytics tool to help over 100 sales locations optimize their work hours while not reducing their overall production. In 2024 Q1 this resulted in 13% less hours worked and overall production increases of 104%• Designed and implemented Budget and Forecasting models through decay curves that were within 2% of actuals in 2023• Develop monthly, quarterly, and yearly variance analysis reports for usage and present findings to the CFO, COO, and CMO. • Increased revenue for package sales offerings by demonstrating the effectiveness of higher priced packages had to tours• 2023 President’s Club Recipient
EDUCATION
University of Miami
BA, History
University of Miami Herbert Business School
MBA, International Business
SKILLS
ABOUT JUAN MEDINA
A bilingual Business Operations Director with a Master’s degree in International Business from the University of Miami and over twenty-fice years of experience at Fortune 500 companies working on multimillion dollar projects. An effective leader who has both led and participated on projects with Relational Databases and applied creative problem solving skills in both strategic and tactical areas. Articulate trainer able to explain complex concepts and ideas to non-technical individuals.
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