Juan Jose Thorne

Vice President of Customer Success & Support @Revionics, an Aptos Company

Miami Beach, FL, US
EMAILS
j••••••••@revionics.com
MOBILE NUMBERS
+16•••••••48

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WORK HISTORY

Nov 2022 — Present

Vice President of Customer Success & Support @Revionics, an Aptos Company

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Miami, FL, US

EDUCATION

1998 — 2004

Universidad de Lima

Bachelor, Industrial Engineering

2008 — 2010

Vanderbilt University Owen Graduate School of Management

Master in Business Administration, Marketing and Finance

SKILLS

CrmBusiness IntelligenceFinancial ReportingForecastingMarketing StrategyGo-to-Market StrategySaasProject ImplementationProcess ImprovementManagementPricingOptimizationStrategic PlanningProduct ManagementAnalyticsBusiness StrategyStrategySales OperationsPricing StrategyFinancial ModelingBusiness AnalysisFinancial AnalysisLeadershipEnterprise SoftwareProduct DevelopmentAnalysisBenchmarkingCompetitive AnalysisStart-Ups

ABOUT JUAN JOSE THORNE

I am an accomplished Strategy and Data Analytics leader with expertise in strategic consulting, cloud-native technology enablement, Machine Learning & AI science analytics, and customer success for clients in North American, Latin American and Australian markets.With 15+ years of experience working with over 30 retailers internationally, I have developed deep knowledge on industry best practices. I have a proven methodology that allows me to quickly identify business problems, generate solutions and provide actionable recommendations both at the tactical and strategic level. I’ve successfully launched projects that involved process analysis, strategy execution, training and change management. I consistently leverage my strong presentation, communication, and data analysis skills to effectively transform complex analytics into clear, meaningful insights for multiple levels in an organization. I have a passion for data and enjoy analyzing large amounts of customer-driven market data to produce meaningful, easy to understand data visualizations that are often used by executives to make strategic decisions every day. At Revionics, we process billions of transactional data points at the product and store level for more than our 100 retail clients. I’ve had the opportunity to work with some of the smartest data scientists to create supervised and unsupervised machine learning algorithms that are at the core of our solution offerings. In my previous and current role, I have developed innovative value measurement methodologies to forecast and measure the financial value that our solutions generate for our clients. My 10 years of cloud-based technology and software implementation experience has provided me with the skills to manage multiple concurrent projects and lead cross-functional teams in the implementation and delivery of cloud-based solutions. As a Regional Director of Professional Services, I led multiple teams of project managers, system engineers, solution consultants and data scientists to successfully deploy and integrate software solutions for Tier 1 retailers. I also spearheaded our expansion into Latin America, partnering with our regional head of sales to successfully develop and commercialize SaaS solutions to customers in Mexico, Brazil, Peru and Bolivia.Throughout my career, I have established long-term customer relationships with executives across the world. As a trusted advisor and key business partner, I have worked alongside clients to develop success plans and remove obstacles to achieve financial and strategic goals.

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