Juanita Mah

About Juanita Mah

Over 25 years experience developing or managing mission-critical system software, cloud, and SaaS products. Outstanding track record for on-time delivery and for turning organizational goals into positive business results. Relentless pursuit of customer satisfaction and continuous improvement. Received over 20 corporate and peer awards for leadership and teamwork while launching and driving numerous successful products and programs. Managed people and other managers, focusing on building organizational capacity through coaching, mentoring, and employee empowerment. Over 10 years leading global and virtual teams spanning multiple continents.Effective collaborator, using experiences obtained while tackling a diverse set of management, technical, and business issues. Able to bridge between strategic and tactical, Marketing and Engineering, and customer requirements and product design. Technical: San Jose State, MSSE; UC Berkeley, BA Computer Science and MathematicsBusiness: Santa Clara University, MBAProject Management: PMP; IBM Certified Executive Project Manager; George Washington University Masters, Certificate in Project ManagementSpecialties:* Uses innovative approaches to get hard things done* Creates new tools/processes to do things better and faster to ensure continued success* Enables collaboration among Development, Marketing, Services, Customer Support* Hands-on architecture, design, development, test* Software development lifecycle models, including agile* Drives organizational transformation* Manages complex projects* Quality assurance methodologies* Problem analysis

Experience

1. Consulting Principal

   Cognizant

   Jan 2019 — Present · San Francisco, CA, US

   As Product Manager/Product Owner, used Lean and Design Thinking methodologies to define requirements for clients\' customer-facing and internal applications. Engagements in Education and Comm/Media industries

Education

• Santa Clara University

  MBA, Business Administration and Management, General

• University of California, Berkeley

  BA, Computer Science and Mathematics

• San José State University

  MS, Software Engineering

  2007 — 2010

Skills

• Software Quality Management
• Databases
• Software Development Life Cycle (Sdlc)
• Business Partner Support
• Test Automation
• Project Management
• Sql
• Linux
• Service-Oriented Architecture (Soa)
• Agile Methodologies
• Management
• Enterprise Software
• Distributed Systems
• Software Development
• Scrum
• Testing
• Javascript
• Business Process Improvement
• Leadership
• Software Quality Assurance
• Program Management
• Software Project Management
• Crm
• Software as a Service (Saas)
• Business Intelligence
• Java
• Integration
• Customer Support
• Cloud Computing
• Cross-Functional Coordination
• Db2
• Test Planning
• Vendor Management
• User Acceptance Testing