Juan David Robles

Sr Manager, Salesforce Solutions @ICANN

Los Angeles, CA, US
EMAILS
j••••••••@icann.org
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Sr Manager, Salesforce Solutions @ICANN

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EDUCATION

2003

Diamond Ranch High School

High School Diploma

N/A

Pontificia Universidad Javeriana

BS, Industrial Engineering

N/A

University of Southern California

MS, Engineering Management

2009 — 2010

Pontificia Universidad Javeriana

Certificate, Logistics, Materials, and Supply Chain Management

SKILLS

Microsoft ProjectVisioAccessZynxAnalysisMicrosoft OfficeBusiness AnalysisMs Office SuiteEpic SystemsMs VisioMicrosoft ExcelMs ProjectSalesforce.comMicrosoft AccessBusiness ProcessSapProject ManagementExcelMs Excel AdvancedBusiness IntelligenceStrategySoftware Documentation

ABOUT JUAN DAVID ROBLES

A highly accomplished and results-driven Salesforce professional with over 14 years of experience in Business Analysis, Salesforce Architecture, Data Modeling, Delivery Management, and Business Transformation. Adept at leading cross-functional teams of 10+ through all phases of the software development lifecycle. Demonstrated success in delivering complex technology implementations for Fortune 500 companies and helping them achieve their strategic objectives. Highly skilled in identifying business needs, evaluating opportunities, and designing solutions that optimize efficiency, improve processes, and enhance the customer experience. Possesses a strong ability to translate business requirements into technical solutions and leverage Salesforce capabilities to drive business value. A strategic thinker with excellent communication, interpersonal, and analytical skills.

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