Juan Vargas

About Juan Vargas

Results-driven professional with 20 years IT experience supporting all client levels. An expert in customer service and utilizing efficient troubleshooting techniques. Highly skilled in multi-tasking, meeting deadlines, communication, and escalating business critical issues. Proven ability to translate business needs into technology requirements that support business objectives. Strong leader who can help others succeed. Recognized for maintaining composure in high pressure environments while working individually or as a team. Work commonly exceeds expectations. In depth experience with all Windows and Apple operating systems with full application support. Experience managing teams, projects, budgeting, exceeding SLA’s, and fulfilling a wide range of responsibilities within a fast paced environment.

Experience

1. IT Director, Engineering, Warehouse Systems

   SEPHORA

   Mar 2025 — Present · US

Education

• Salt Lake Community College

  Associate of Science (AS), Computer Science

  2010 — 2012

• University of Massachusetts

  Bachelor’s Degree, Information Technology

  2012 — 2015

Skills

• Disaster Recovery
• Dell Computers
• Microsoft Office
• Integration
• Iphone Support
• Dell Poweredge Servers
• Apple
• Logistics Management
• Scanners
• Management
• Security
• Os X
• Mac Os X
• Network Administration
• Project Management
• Blackberry
• Printers
• Strategic Planning
• Servers
• Motorola Hardware
• Windows
• Loftware
• Troubleshooting
• Active Directory
• Hardware
• System Administration
• Visio
• Conveyors
• Security Clearance
• Computer Hardware
• Customer Service
• Zebra
• Dioms Wms
• Leadership
• Vmware
• Operating Systems
• Quickbooks