Juan Sanchez
- Role
- Manager, Customer and Payment Operations at Homebase
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Manager, Customer and Payment Operations
Jul 2023 — Present
Assist with building and improving processes and collaboratively plan and execute financial services revenue and growth strategies - Identify areas for improvement in current processes and products and proactively solve them through cross-functional collaboration. This includes mapping customer interactions, training teams on new processes, and optimizing day-to-day workflows- Develop and drive a strong team with high employee engagement - Utilize advanced payroll knowledge to develop and operationalize loss mitigation strategies, eliminating potential obstacles to scale in 2024.
Education
Fairleigh Dickinson University
Certificate, Human Resource Management
2011 — 2011
Berkeley College
Associates of Applied Science Degree, Accounting
2005 — 2008
Skills
- Journal Entries
- Peoplesoft
- Financial Reporting
- Microsoft Office
- Powerpoint
- Bank Reconciliation
- Customer Service
- Microsoft Excel
- Leadership
- General Ledger
- Team Building
- Financial Analysis
- Microsoft Word
- Account Management
- Accounts Payable
- Salesforce.com
- Garnishments
- Payroll Taxes
- Hris
- Data Analysis
- Adp Payroll
- Compensation & Benefit
- Quickbooks
- Process Improvement
- Microsoft Outlook
- Analysis
- Accounting
- Payroll
- Paychex
- Cold Calling
- Time & Attendance
- Training
- Time Management
- Spreadsheets
- Account Reconciliation
- Outlook
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