Juan Sanchez Berroa

Director, Global Customer Programs @FDH Aero

Miami, FL, US
MOBILE NUMBERS
+13•••••••01

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WORK HISTORY

Dec 2024 — Present

Director, Global Customer Programs @FDH Aero

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Miami, FL, US

EDUCATION

N/A

Miami Dade College

Bachelor of Science (BS), Business Management

ABOUT JUAN SANCHEZ BERROA

Director-level leader and senior manager with proven expertise in leading strategic operations, supply chain execution, and distribution services in high-volume environment. Leads enterprise operations and cross-functional workforce driving high performance. Holds strategic oversight of multi-million-dollar inventories and pilots process improvements ensuring accurate order fulfillment and customer service excellence. Advances corporate-wide initiatives by optimizing productivity, shipping processes, and operational efficiencyEDUCATION / CERTIFICATIONSBachelor of Science (BS) in Business Management (In Progress)LEAN Six Sigma (LSS)5S CertifiedHAZMAT CertificateQuality Assurance (QA)HIGHLIGHTS•Piloted strategic operations overseeing 5 distribution centers in multiple states; inspired center managers and 140-person workforce to fulfill shipping volume enabling 3K orders daily.•Optimized use of multiple budgets totaling over $15M ensuring fiscal coverage of daily operations, facilities management, travel, and performance awards.•Propelled implementation of Warehouse Management System (WMS) and SAP; collaborated with IT aligning platforms with business needs securing integration across 45 global sites.•Recruited and hired to fill new positions, establish operations, and fix fulfillment backlog; exceeded expectations building team from ground to 40 direct reports, becoming fully operational in under 6 months, and eliminating backlog of 14K customer orders.•Motivated team to achieve high performance; trained and developed distribution workforce transforming operations from shipping deficit to plus and soaring productivity 25% above other fulfillment centers.•Prepared team and operations for Boeing acquisition; orchestrated inventory move consolidating $1.2B stock from 3 locations to 1 centralized warehouse, onboarded 55 new employees, and completed transition in 9 of 10 months while being under budget.

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