Juan Rodriguez

Senior Epic Application Analyst @St. Charles Health System

Orlando, FL, US
MOBILE NUMBERS
+17•••••••12

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WORK HISTORY

Apr 2022 — Present

Senior Epic Application Analyst @St. Charles Health System

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FL, US

Process onboarding request for our community connect sites.(New Hire, Modifications, Transfers and Terminations.)- Used Microsoft 365 Power Automate, to received user onboarding request from Microsoft 365 Forms and map the users to the correct linkable template and site, based on title and department- Met with managers of new sites virtually to gather employee information and job descriptions- Provide guidance to application teams on security changes/updates- Review Nova Notes and Orion Tasks

SKILLS

Customer ServiceOperating SystemsActive DirectoryWindows ServerHardwareProblem SolvingExcelWindowsDesktop SupportSecurityEpic SystemsTechnical SupportWordpressTroubleshootingMicrosoft OfficeMicrosoft ExcelNetworkingJoomlaMicrosoft WordEpic SecurityMicrosoft AccessOutlookHeat Help Desk Software AdminVpn

ABOUT JUAN RODRIGUEZ

Senior Epic Application Analyst

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