Juan Raffles

Branch Manager @Snowdon Hvac

Mississauga, ON, CA

Deliver exceptional account service to strengthen client loyalty.• Address client’s questions and concerns regarding services, product prices, and inventory.• Answer to client requests via telephone, email, fax, and at the sales counter.• Provide clients with HVAC electric motors, accessories and air moving equipment.• Provide technical support to licensed technicians and assisted with repairs and troubleshooting.• Required to exercise full proficiency in verbal and written communication during meetings, seminars, and daily interaction with clients.• Represent company at trade shows and work to establish new business relationships.• Team with head office executives to manage purchasing and inventory control.

Humber College

Diploma