Juan Pablo Rodriguez Lopez
Assistant Front Office Manager @Sofitel Washington Dc Lafayette Square
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WORK HISTORY
Assistant Front Office Manager @Sofitel Washington Dc Lafayette Square
EDUCATION
Universidad Anáhuac
Diplomado en Habilidades Gerenciales
Asean Online Education AOE
Hospitality Management Studies - Hotel Operations , Hospitality Management
Universidad La Salle, A.C.
Licenciatura en Administración de Empresas Turisticas, Alimentos y Bebidas
Emerit Canada
Online Training Course , Customer Service Training
Emerit Canada
Supervisor Online Training , Hospitality Administration/Management
Universidad Anáhuac de Cancún
Workshop, Selling Skills and Sales Operations
SKILLS
ABOUT JUAN PABLO RODRIGUEZ LOPEZ
Hospitality professional with significant international experience in luxury resorts specialized in customer service. I’m a problem-solver that foresees to achieve unforgettable memories for each guest. Reliable team leader and mentor who encourages team members to exceed personal and professional goals.My skills are the following:• LQA, Fine Hotels and Resorts, Rainforest Alliance, Eco Sure and Forbes Standards• Systems such as OPERA, Micros and Property Management.• Night Audit Standards and Procedures & Time management• Up-selling room brands skills• Income Journal & Profit Sage – Profit Sword Analysis and reports
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