Juan Pablo Roca

Digital Transformation Executive | Energy & Industrial Services | Customer Experience & Technology Innovation | Driving Operational Efficiency & Growth Across O&G Value Chain

Role
Customer Delivery System Global Product Manager at SLB
Location
Houston, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Juan Pablo Roca

Energy technology & digital transformation executive leading enterprise-scale innovation and operational modernization across upstream operations, customer platforms, and global business systems.I bridge field domain expertise with digital product leadership—delivering AI, automation, and cloud platforms that reduce operational waste, accelerate revenue cycles, and unlock measurable commercial and ESG value.My leadership style is collaborative, customer-focused, and anchored in agility. I bring a builder’s mindset and a systems approach to digital transformation—focused on making strategy executable, platforms scalable, and change sustainable.Career highlights include:• Led SLB’s global customer experience platform rollout across 100+ major accounts—eliminating manual workflows, accelerating billing cycles and reducing 80% the volume of emails and calls.• Built SLB’s first SLB GenAI Pilot for Artificial Lift Services and reduced by 60% the time required for evaluating ESP performance and design.• Reduced cost per delivery by 30% and NPT by 44% in unconventional stimulation digital transformation.• Led a $130M P&L as Country Manager for Canada Cementing Services.• Built enterprise BI strategy, data lake, master data program, and integrated cloud & advanced analytics ecosystems.• Designed, built and deployed the first digital platform for service operations planning, fulfillment and logistics in SLB Well Services, achieving more than 60% process time reduction.• Designed, built and deployed the first digital pricing app and model in SLB for $1B+ North American well stimulation operations.​Recognized for driving adoption in complex environments, aligning executive stakeholders, and scaling digital products across global operations. Passionate about transforming industrial operations through AI, data, automation, and modern product leadership.Focus Areas: Business Transformation | Digital Platforms | AI/GenAI | Enterprise Product Leadership | Energy Tech | Data & Cloud | Operational Excellence | Customer Experience | P&L Leadership | Large-Scale Change

Experience

  1. Customer Delivery System Global Product Manager

    SLB

    Mar 2021 — Present · Houston, TX, US

Education

  • Heriot-Watt University

    Master of Science (MSc), Management of Oil & Gas Industry

  • Universidad Privada del Valle

    Bachelor's degree, Civil Engineering

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Juan Pablo Roca — Customer Delivery System Global Product Manager at SLB in Houston, TX, US | Unifers