Juan P. Isaza
VP, Risk & Governance - Citigroup Technology Inc (Cti) & Cross Border Data Privacy (Cbdc) @Citi
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WORK HISTORY
VP, Risk & Governance - Citigroup Technology Inc (Cti) & Cross Border Data Privacy (Cbdc) @Citi
Fort Lauderdale, FL, US
Created and socialized Cross Border & Data Privacy documentation including PCM, Process Flows, RACIs, & Pre-work Package-Partnered with Risk & Control Reporting to create and deliver reporting: Operational Work slate, Current Clearances - heatmap, and Open Action Items-Drive the Cross Border approval process to ensure alignment to CTI’s labor and location strategy-Decision all CTI Intake queue items <10 business days from submission-Maintained the ITT Compliance Testing Guide, its clearances heat map, restrictions, controls, 3rd parties’ baseline, and services-Key member of the CTI Cross Border & Risk Governance organization with global broad oversight of CTI cross border and data privacy initiatives for each operational Citigroup Technology Inc. organization-Assisted the operational teams in navigating the global complex clearance landscape so that each could outline a compliant support model-Provided support to teams while audited to substantiate their respective cross border data privacy clearances-Overall results from above activities-Superior mgmt. awareness, time-savings, cost avoidance, and legal & regulatory risk mitigation during last five years (±2093 cross border engagements)- Secured global Cross border Data Privacy clearance for all CTI key strategic initiatives (e.g, ITT Expansion, IBM Watson, Virtualization (VDI), Microsoft Office 365, Zoom, Prisma SaaS, ServiceNow SaaS, Global Customer Service Center - Help Desk, Slido, Phishing, AVI, Kaltura, email and IM archiving, Voice normalization, Public Cloud – AWS, among many others)- Secured global Cross border Data Privacy clearance for all CTI strategic 3rd party vendors (e.g, Wipro, TCS, Dell/NTT, Hitachi, HPe, IBM, working on securing clearances for HCL and L&T)- Secured Cross border Data Privacy clearance for all standalone CTI initiatives across 94 countries where Citi does business.
EDUCATION
Florida Institute of Technology
Master of Science - MS, Engineering/Industrial Management
Universidad EAFIT
Production Engineer
Florida Institute of Technology
Master of Business Administration - MBA
ABOUT JUAN P. ISAZA
Juan P. Isaza is an IT Risk Manager professional with 24+ years of global experience. He specializes in identifying, assessing, and managing risks related to information technology within an organization. He is responsible for ensuring that potential risks to the organization\'s IT systems and data are identified, evaluated, and mitigated effectively. He is currently a Vice President at Citi Enterprise Operations and Technology in the Cross Border Data Clearance team. He provided superior mgmt. awareness, time-savings, cost avoidance, and legal & regulatory risk mitigation during last six years (±2093 cross border engagements). Secured global Cross Border Data Privacy clearance for all IT strategic 3rd party vendors (e.g, Wipro, TCS, Dell/NTT, Hitachi, HPe, IBM, HCL and Larsen and Toubro) across 93 countries where Citi does business.Juan has been at Citi since serving the IT organization in a variety of capacities – with leadership roles in Citi Technology Infrastructure / Core Infrastructure Services / CyberSecurity achieving SATISFACTORY control rating on internal audits reviews and EFFECTIVE Management Controls Assessment (MCA) rating on internal audits. Earlier in Distributed Security Engineering, he managed the Security Tools intranet webpage. Provided Server Security Products engineering and support worldwide. Performed systems analysis, reviewed business and corporate security requirements and provided solutions for business units in accordance with global and regional server security needs. Assisted various business units with the interpretation of information security and compliance requirements. Managed relationships with technology vendors and the end-users of the security products.Mr. Isaza holds a Master of Business Administration (MBA) and a Master of Science in Engineering Management – both from Florida Institute of Technology and two Outstanding Academic Achievement Awards. He graduated with a Bachelor of Science degree in Production Engineering from EAFIT University in Colombia. He also holds two certifications - CISSP – Certified Information Systems Security Professional and CISA – Certified Information Systems Auditor.
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