Juan Oliver

Experience Analyst @ Erie Insurance | Human-Centered Design and Development | UX/UI Research and Design

Role
Future Focus Intern at Erie Insurance Group
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Juan Oliver

Juan Oliver is a Human-Centered Design and Development graduate from Penn State…

Experience

  1. Future Focus Intern

    Erie Insurance Group

    May 2024 — Present · Erie, PA, US

    Developed 4 interview activities to journey map the top 3 call inquiries from our CCO reps using design thinking• Organized data from 3 interviews on CCO, FNOL, and Life customer service representatives using Microsoft Word• Led and developed a workshop on Service Design for 20 interns across Experience, Customer Service, and Marketing

Education

  • ISI Florence

    International Business/Trade/Commerce

  • Penn State University

    Bachelor's degree, Human Computer Interaction

    2021 — 2025

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Juan Oliver — Future Focus Intern at Erie Insurance Group in Pittsburgh, PA, US | Unifers