Juan Manuel Bravo
Technical Support Team Lead @Gilat Satellite Networks
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WORK HISTORY
Technical Support Team Lead @Gilat Satellite Networks
AU
Collaborative and results-focused network engineer with extensive experience leading a Tier-2 engineering team responsible for ensuring high-performance delivery and efficient response and resolution of requests and faults within agreed service levels for satellite communications networks within the APAC region.• Natural leader with excellent communication skills and the ability to work closely with technical and operational teams.• Exceptional troubleshooting and documentation skills, with a proven track record in optimizing network designs and resolving complex issues.• Proven experience on designing, automating and maintaining monitoring tools to improve network operations response time and SLAs• Proven ability to analyze events, vulnerabilities and threats in engineering environments.
EDUCATION
Universidad ORT Argentina
Tecnico Superior en Electronica con Orientacion en Telecomunicaciones, Telecomunicaciones
Ricardo Gutierrez School
Bachelor, Art, Design and Communications
Universidad ORT Argentina
Tecnico Superior en Tecnologia en Computacion y Comunicacion, Telecomunicaciones
SKILLS
ABOUT JUAN MANUEL BRAVO
Proactive, solutions-focused qualified Network Operations Leader with 10+ years’ expertise in leading the delivery of enterprise-wide support for converged network technologies, with significant experience managing troubleshooting of complex cellular and satellite telco network platforms while applying policies, standards and processes including operational security.With extensive leadership experience developing and managing technical teams and a successful track record delivering technical projects with minimal business disruption, I possess excellent communication, collaboration and stakeholder‑influencing skills. My customer-focused approach and ability to translate technical jargon into simple, business terms enable me to continually deliver high-quality outcomes.
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