Juan Gallo
Administrator @Faith Health Care
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WORK HISTORY
Administrator @Faith Health Care
Miramar, FL, US
As the Family Care Administrator for Faith Family Services, a Faith Healthcare company. I am responsible for the overall leadership, direction, and day-today operations of the agency including but not limited to PDO services for the SMMC-LTC waiver. This role ensures compliance with all federal, state, and localregulations, as well as oversight of clinical and administrative functions to provide high-qualityhome health services to patients.
EDUCATION
Trinity International University-Florida
Master's in Counseling and Psychology, Psychology
Trinity International University
BA, Biblical Studies
Palm Beach Atlantic University
AA, Urban Ministry
Trinity International University-Florida
Master of Arts - MA, Counseling Psychology
SKILLS
ABOUT JUAN GALLO
Healthcare executive, change agent, and for-profit/non-profit leader with 15+ years of experience building, scaling, and stabilizing organizations. Home health, Medicaid/Medicare services, HCBS waiver programs, and Provider-Directed Option (PDO) models. Expert in regulatory compliance, operational launch, contract negotiation, and strategic growth within highly regulated healthcare and community-based environments.Currently serving as Administrator of Family Services at Faith Family Care (EVO Health Care Group), where I was recruited to be a change agent and lead Florida’s Personal Directed Option (PDO) division. Overseeing AHCA and CMS compliance, Medicaid and Medicare licensure, provider contracting, and operational strategy across multiple agencies. Key accomplishments include securing a UnitedHealthcare provider contract, facilitating contracting for multiple home health agencies, authoring successful RFP submissions, and implementing compliance systems that generated significant cost savings while strengthening audit readiness.Previously served as CEO of Heart2Heart Outreach of South Florida, leading the organization through transformation into a million-dollar nonprofit serving seniors annually. Known for organizing a long-standing county contract to provide meals to 550+ homebound seniors weekly, oversaw a licensed respite care agency, launched new programs during the COVID-19 pandemic, and ensured full compliance with AHCA, ECFA, and GuideStar reporting standards.Known for combining strategic planning, compliance expertise, and people-centered leadership to build high-performing teams and sustainable systems. Known for having a strong foundation in counseling and psychology, bilingual fluency in English and Spanish, and a collaborative leadership style focused on integrity, accountability, and impact.Core Focus Areas:Healthcare Administration | PDO Programs | AHCA Compliance | CMS | Medicaid & Medicare | HCBS Waivers | Home Health Leadership | Provider Contracting | Regulatory Readiness | Nonprofit Executive Leadership | Strategic Growth | Board Relations | Community Impact
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