Juan E. F.
IT Support Supervisor @Automated Health Systems
Signup · Get unlimited contacts
WORK HISTORY
IT Support Supervisor @Automated Health Systems
EDUCATION
Milwaukee Area Technical College
Associate of Science, IT - Networking
University of Chicago
DevOps Certificate, Information Technology
Instituto Politecnico Pilar Conztanzo
H.S., Computer Technician, Computer Science
Universidad Dominicana O&M
Bachelor of Science, Computer Engineering 2006
Columbia College
Bachelor of General Studies, Information Systems and Business Administration
SKILLS
ABOUT JUAN E. F.
Experienced IT professional with a strong background in systems administration, cloud technologies, and IT support. Certified Scrum Master adept at leading agile teams and driving project efficiency. Proven track record in managing diverse IT ecosystems, implementing hybrid work solutions, and optimizing operational efficiency across multiple federal programs and educational sites.Key strengths include- Cloud platforms: Azure and AWS (pursuing AWS Cloud Practitioner certification)- Systems: Windows Server, Active Directory, Microsoft 365, VMware- IT Service Management: ITIL certified, proficient with SCCM, Intune MDM, Kaseya- Security: Experienced with Qualys, Deep Instinct, Arctic Wolf, Sophos- Leadership: Team leadership, process optimization, KPI modernizationCurrently expanding expertise in DevOps methodologies, including CI/CD pipelines, containerization with Docker, and orchestration with Kubernetes. Fluent in English and Spanish, bridging communication gaps in multicultural environments. Passionate about leveraging technology and agile practices to drive business success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.