Juan Cristóbal Narváez Solano
Associate Manager, Business Performance, Reporting & Support- Group Customer, Shared Services @Canada Life
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WORK HISTORY
Associate Manager, Business Performance, Reporting & Support- Group Customer, Shared Services @Canada Life
Winnipeg, Manitoba, Canada Lead a high-performance team responsible for corporate customer group business planning and performance management, as well as supporting end-user technology solutions. The position\'s main accountabilities include supporting, developing, and maintaining service request volumes forecasts, ongoing business performance monitoring, reporting, analysis and insights, capacity planning, key performance indicators (KPIs) as well as process improvements benefits realization.
EDUCATION
University of St.Gallen
Management Seminar Program
IMD
Leadership Seminar Program
Tecnológico de Monterrey
Master of Business Administration (M.B.A.), Finanzas
IMD
Senior Management Program
UWinnipeg PACE
Project Manager (finishing course on August 2018), Project Management
Pontificia Universidad Católica del Ecuador
Engineer's degree, Civil Engineering
SKILLS
ABOUT JUAN CRISTÓBAL NARVÁEZ SOLANO
Project Manager and management-experienced Civil Engineer with over 15 years of…
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