Juan Cisneros

About Juan Cisneros

As a Commercial Customer Success Manager at Gong, I partner with businesses to turn revenue intelligence into real, measurable success. My focus is on helping customers unlock the full value of their data, optimize their go-to-market strategies, and build stronger, more predictable revenue outcomes.I’m passionate about driving impact through genuine relationships by listening first, understanding each client’s unique goals, and then helping them achieve sustainable growth through insight-driven strategies and powerful tech.Prior to joining Gong, I worked at Sprinklr as an Enterprise Relationship professional, where I helped organizations elevate customer experiences through innovative engagement solutions. With a background in sales development and account management, I’ve developed a deep appreciation for cross-functional collaboration, operational efficiency, and client-centric execution.A proud Georgia State University alum (#GoPanthers!), I built my foundation in marketing and business strategy during college and have stayed committed to lifelong learning through LinkedIn Learning, industry podcasts, and thought leadership.Let’s connect if you’re looking to maximize your revenue potential or just want to swap ideas on where customer success is headed next.

Experience

1. Revenue Architect

   Gong

   Feb 2026 — Present

Education

• Georgia State University

  Bachelor of Business Administration - BBA, Marketing

  2017 — 2021