Juan Castillo
IT Application Analyst
- Role
- Information Technology Application Analyst at Kinetik
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Juan Castillo
25 years experience in IT customer service•Team Lead for IT support team•Excellent written and oral communication skills, bi-lingual•Developed technical trouble-shooting guides for team•Trained others in the use of applications and in technical support methods•Excellent troubleshooting and logical problem solving skills•Creative ability to solve unusual or difficult problems when logical methods have failed•Demonstrated ability to set priorities, meet deadlines, and direct work flow for a team•Work well in a team environment•Enjoy a fast pace environment•Follow instructions well and make decisions with no supervision•IT hardware and software purchasing experience•Experience in supporting all level of end users, including Executive Level supportSpecialties: IT Hardware and Software Purchaser, Software license records manager, IT team lead.
Experience
Information Technology Application Analyst
Apr 2023 — Present · Houston, TX, US
Education
University of Houston
BS, Computer Engineering Technology
1996 — 2001
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