Juan Arratia

Regional Service Center Manager (Houston & California Facilities) @SPX FLOW, now ITT Flow Technologies

Houston, TX, US

Establish and monitor overall plants performance against objectives for financial performance, customer service targets, production goals, and quality standards.• Manage expenses and production job costs to achieve gross margin objectives.• Manage inventory positions to effectively meet customer service demand while achieving inventory management goals.• Develop and provide continuous training opportunities for personnel to assure benchmark service capability and to promote and provide growth opportunities within the Aftermarket organization.• Promote a safe working environment through leadership and a proactive safety program.• Maintain neat, clean and organized facilities.• Promote the service center and new service sales opportunities with Regional Sales Manager and sales representatives/distributors.• Accountable for P&L performance goals.• Ability to facilitate and coordinate contract reviews when required.• Communicate and coordinate with customers and Sales Office worldwide in association with international field operations.

Houston Community College

Associate of Arts and Sciences - AAS