Juan Andres Romero
Operations Director @Chick-fil-A Reynoldsburg
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WORK HISTORY
Operations Director @Chick-fil-A Reynoldsburg
Ensure safety stock of all products within the store Ensure all back of house operations are following proper food safety guidelines Implement robust systems to ensure this is always happening. Manage food cost by implementing systems to control food waste Ensure proper labor management by tracking and scheduling the correct number of Team Members for a shift. Identify other opportunities for business improvement/growth, evaluate solutions, implement sustainable systems with team cohesion that accomplish the following results: o Food cost- food cost gap within top 20% of the chain o Labor cost- top 33% of the chain o Net Profit- 13% o CEM scores- top 20% o Food Safety- 1 or 2 on food safety score o QIV- 95% or better
EDUCATION
Capital University
Master of Business Administration - MBA
Troy University
Bachelor of Business Administration - BBA, Marketing
University of the Cumberlands
Leadership - PhD, Leadership
ABOUT JUAN ANDRES ROMERO
I currently serve as the Executive Director of Operations at Chick fil A Reynoldsburg…
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