Juan Valero
Sr Specialist Product Operations @Delivery Hero SE
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WORK HISTORY
Sr Specialist Product Operations @Delivery Hero SE
Berlin, DE
Global rollout of initiatives across 50+ countries improving delivery promise and area optimization-Built experimentation strategies and A/B testing tooling to manage marketplace performance during peak saturation periods, generating €30M GMV-Designed rider assignment methodologies improving order allocation through stacking heuristics under constrained supply, reducing €0.05 the cost per order-Reduced rider contacts 15% through system-level operational improvements-Developed demand-driven models optimizing restaurant availability based on geographic demand patterns, increasing €22M GMV.
EDUCATION
Universidad Simón Bolívar
Industrial Engineer, Industrial Engineer
ABOUT JUAN VALERO
Strategic problem solver with 9+ years of experience designing allocation and optimization systems under real-world constraints. Specialized in identifying leverage points in complex environments and turning them into measurable business impact (€100M+ cumulative GMV influence). Focused on structuring problems, defining trade-offs, and designing scalable solutions rather than tool-driven execution.
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