Juan Aguilar
Operations Manager @Penguin Random House Canada
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WORK HISTORY
Operations Manager @Penguin Random House Canada
Vancouver, BC, CA
Operations (shipping logistics, sales support, process efficiencies), Customer Service, and Finance operations and projects for specified channels.Lead on all customer publishing operations relationships with Amazon, independent bookstores nationwide, and special markets (Toys R Us, big box retailers, specialty stores) with an aim to improve processes and profitability for both Penguin Random House and our customers.Led process improvement projects, ad hoc reporting, and stakeholder management using tools such as PowerBI, SAP, SQL, and advanced Excel reporting.Financial projects include improving shipping and logistics profitability between third party carriers and our customers, discount reconciliation, and more.
EDUCATION
University of Toronto
Certificate, Business Analyst
Kelowna Secondary School
High School Diploma, High School/Secondary Diplomas and Certificates
Simon Fraser University
Bachelor's degree, English Language and Literature, General
Beedie School of Business at Simon Fraser University
Graduate Degree in Business Administration, Business Administration and Management
SKILLS
ABOUT JUAN AGUILAR
Driven by continuously challenging myself and exploring new disciplines to interconnect…
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