Jordan Murphy

About Jordan Murphy

As an Account Manager at STACK Construction Technologies, I help construction professionals streamline their project workflows and optimize their profitability with our cloud-based software solution. I leverage my strategic communication and problem-solving skills to build lasting relationships with our clients, understand their needs and challenges, and provide them with tailored support and guidance. I graduated from Northern Kentucky University in May 2021 with a Bachelor\'s Degree in Public Relations, Advertising, and Applied Communication. During my studies, I honed my persuasive writing and networking skills through various internships, leadership roles, and volunteer activities on campus. I participated in several public relations campaigns, surveys, and interviews, and contributed to the development and implementation of innovative and effective communication strategies. I also received multiple honors and awards for my academic excellence and service involvement. I am passionate about making a positive impact in the construction industry and the communities I serve. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented teams. My goal is to deliver exceptional customer service and value to our clients and help them achieve their project goals and outcomes.

Experience

1. Account Manager

   STACK Construction Technologies

   Oct 2021 — Present · Blue Ash, OH, US

   STACK is the industry’s leading cloud-based software solution for construction professionals, providing a centralized hub where plans, specs, and other construction documents can be stored, evaluated, measured, and shared with internal and external project stakeholders. STACK delivers intuitive and innovative solutions for thousands of subcontractors, general contractors, suppliers, and manufacturers that dramatically improve project outcomes and profitability. Our solution powers seamless plan and document management, real-time collaboration, and a more efficient digital takeoff and estimating process, and helps construction teams gain visibility, insight, and alignment throughout the bid process.Current Responsibilites Include- Maintaining a book of business of approximately one thousand small businesses, expanding their accounts and renewing their contracts with our company, in turn increasing the amount of revenue driven- Innovating new methods/practices of communicating with clients to boost reply rates and engagement with said book of business- Performed self orchestrated projects external from my primary requirements to improve auxillary aspects of my day to day role, ranging from heightening efficiency to conducting client-focused research to better understand the needs of my client base.

Education

• Northern Kentucky University

  Bachelor's Degree, Public Relations, Advertising, and Applied Communication