Steven Dong

About Steven Dong

9+ yrs experience leading human factors and user research and pioneering the use of physiological measurements to quantify user experience, mental state, and performance. Expert in utilizing mixed research methods, data analysis, and prototyping to design both hardware and software products. Some of the projects I led: ˆ Inside Surface Duo 2 — Microsoft’s two screen mobile device for multitasking & hybrid work (https://youtu.be/yxHWDsLDN_8?t=151)ˆ Research Proves Your Brain Needs Using EEG signals to assess workload during memory retrieval in a real-world scenario(https://iopscience.iop.org/article/10.1088/17••••52/accbed)Medium where I write about HF, UX, and games (in Chinese): https://medium.com/@stevendong2I am a human factors engineer and user researcher with a B.S in Psychology and a Master of Human-Computer Interaction and Design. I was the senior human factors researcher at the Microsoft Human Factors Center of Excellence and have established the neuroergonomics function within the group. Combined with my interest in computers and the latest technology, my job is to form the connection between humans and technology and to design a way that allows technology to become part of our life. With both science and design training, I solve the problem in a systematic, scientific, and creative way. In my leisure time, I am a gamer, game developer, and VR/AR, enthusiast. I enjoy creating characters, stories, and fantasy worlds, and studying how the cultures influence the gameplay and player preference. It not only allows me to share my imagination with others but also trained me to think freely and out of the boundary. With the advance of technology, I am excited about how the future of storytelling could have changed, how humans could interact with each media and each other in a new way, and how user research and interaction could help us shaping the user experience.

Experience

1. Senior Ux Researcher - Human Factors

   Amazon

   Dec 2024 — Present · Seattle, WA, US

Education

• National Taiwan University

  Bachelor of Science (BSc), Psychology

  2009 — 2013

• University of Washington

  Master’s Degree, Human Computer Interaction and Design

  2015 — 2016

• Taipei Medical University

  Leave of Absence, Medical Science and Technology

  2006 — 2008

• Doshisha University

  Exchange student, Japanese language and culture center

  2012 — 2013

• Heidelberg University

  Summer school, Summer language school

  2012 — 2012

Skills

• User-Centered Design
• User Experience
• User Interface Design
• Human Computer Interaction
• Cognitive Psychology
• Visual Perception
• Harmonica
• Computer Maintenance
• Javascript
• Spss
• Unity3d
• Unreal Engine 4
• Blender
• User Research