John Carroll
Assistant Project Manager (Apm) @U.S. Facilities, Inc.
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WORK HISTORY
Assistant Project Manager (Apm) @U.S. Facilities, Inc.
Philadelphia, PA, US
U.S. Facilities, Inc.(USF) is a customer-focused provider of facilities management and infrastructure support services across the U.S.Duties- Drive operational excellence through proactive problem-solving, resource utilization, and client-focused service delivery- Manage daily and long-term planning in collaboration with administrative teams overseeing operations, maintenance, support services (OM & S), and security system upkeep for large-scale facilities- Leadership of on-site trades, maintenance personnel, and subcontractors. Manages technical training programs. All while to ensuring safety, efficiency and compliance- Drive preventative maintenance for HVAC, electrical, plumbing, life safety and structural systems. Capital improvements replacements and repairs and replacements- Serve as an escalations point for facility operations and emergency response, business continuity ensuring uninterrupted service delivery.
EDUCATION
Penn State University
Certificate, Functional Manager
FEMA - Emergency Management Institute
Professional Development Series
FEMA - Emergency Management Institute
Advanced Professional Series
FEMA - Emergency Management Institute
Certificate, Professional Continuity Practitioner
SKILLS
ABOUT JOHN CARROLL
I build operations that don’t fail.For 25+ years, I’ve led enterprise infrastructure, resilience, and operational strategy across retail, financial services (leasing, banking, mortgage, credit card), and critical-facility environments. What differentiates me: I operate at the intersection of IT, facilities, continuity, and risk — where most organizations have silos. I am frequently trusted to step into complex environments, stabilize operations, and design scalable strategies that drive operational excellence.Career highlights include:• Directed enterprise IT operations supporting locations• Oversaw data center, network, telecom, and life-safety ecosystems• Managed 100k+ annual incident service environments• Led disaster recovery/business continuity testing, and execution programs• Built cross-functional response frameworks for mission-critical eventsCertifications: CBCP | MBCI | ICS | EMT | FEMA PDS/APSMyers-Briggs Type Indicator - ESTJ DiSC Assessment – DiIf your organization needs a proven leader who moves easily from vision and strategy to execution and results. — we should talk.
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