Joshua T.

About Joshua T.

Detail-oriented Technical Writer with over 7 years of experience creating developer-focused and user-facing documentation in SaaS and enterprise technology environments. Award-winning author recognized for contributions to thought leadership and content strategy. Proven team leader and project manager with a strong history of effective cross-functional collaboration. Expert in docs-as-code, developing content in alignment with CI/CD pipelines, and integrating AI tools to enhance content workflows. Combines deep technical expertise and advanced writing skills to deliver high-impact knowledge resources and build innovative solutions that address complex organizational challenges.• Technical Writing: Developer Documentation · Standard Operating Procedures · API & SDK Documentation• Documentation: Whitepapers · User Guides · Training Resources · User Experience Writing• Docs-as-Code: CI/CD · Markdown · DITA · XML · AI/ML · Workflow Automation · Version Control• Content Strategy: Content Audits · Lifecycle Management · Cross-functional Collaboration · Standardization• Development: GitHub Enterprise · Visual Studio Code · Linux · Postman · Git · Docker · Swagger• Content Management Systems: Confluence · GitBook · WordPress · SharePoint · MadCap Flare• Compliance Standards: PCI DSS · GDPR · ISO/TC · NIST• Programming Languages: Python · C++ · YAML · SQL · HTML · CSS• Cloud Platforms: AWS IoT Core · Azure IoT Hub · Google Cloud IoT Core• Other Tools: JIRA · Visio · Canva · Collibra · Draw.io · Adobe · Acrobat · InDesignWhat sets me apart is my ability to switch gears between highly technical content and approachable, user-oriented writing. I take pride on knowing how to speak to both sides of the table. Some of my most proud professional accomplishments have occurred when I was able to distill a complex issue into a few, easy to follow steps. If you’re building something where documentation can drive clarity, reduce support burden, or improve adoption, I’d love to connect.

Experience

1. Technical Writer for Digital Recognition Network

   Motorola Solutions

   Mar 2026 — Present · Fort Worth, TX, US

Education

• Appalachian State University

  Bachelor’s Degree, Applied Communications, Technology and Media

  2010 — 2014

Skills

• Computer Literate
• Sem
• Scrum
• Zoho
• Payroll
• Organization Skills
• Leadership
• Network Administration
• Adobe Creative Suite
• Customer Service
• SEO
• Business Analysis
• Actionstep
• Analytics
• Marketing Strategy
• Microsoft Excel
• Agile Project Management
• Google Adwords
• Account Management
• Platform Administration
• Google Analytics
• Microsoft Office
• Data Governance
• Vendor Management
• Computer Network Operations
• Data Entry
• Executive Reporting
• Data Analysis
• Editing Software