Jonathan Summers
Microsoft 365 Specialist, Systems Administrator III
- Role
- Systems Administrator Iii at American Red Cross
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Jonathan Summers
Experienced IT Professional with a strong background in Microsoft technologies and a…
Experience
Systems Administrator Iii
Jul 2024 — Present · Raleigh, NC, US
Interacting with customers of varying technical backgrounds, the Microsoft 365/Systems Administrator plays a key role in Red Cross’s business and IT (Information Technology) Teams, productivity and effectiveness of mission delivery. As part of the M365 support team, the Microsoft 365 Support Technician handles user support, security, and daily operations of M365 services by diagnosing issues, troubleshooting simple to complex problems, and providing effective solutions and workarounds within defined service levels and handling times.
Education
St. John Fisher University
BA in Communications, Communications
2000 — 2005
Skills
- Microsoft Lync 2013
- Microsoft Exchange
- Active Directory
- Windows 7
- Dns
- Windows Server
- Windows
- Hyper-V
- Virtualization
- Sharepoint
- Cloud Computing
- Network Security
- Vmware
- Microsoft Sql Server
- Blackberry Enterprise Server
- Xp
- Windows Vista
- Windows Xp
- Microsoft Technologies
- Lync
- Training
- Employee Training
- Microsoft Products
- Domain Name System (Dns)
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