Joshua Stephenson
Sales, Marketing, and Service Manager
- Role
- Director of Sales, Marketing, and Service at Appliances 4 Less Michigan
- Location
- Richmond, MI, US
- LinkedIn followers
- 500 followers
About Joshua Stephenson
Dynamic and results-driven business manager with a proven track record of transforming…
Experience
Director of Sales, Marketing, and Service
Jul 2022 — Present · Shelby Township, MI, US
Oversee all aspects of daily operations, sales, and marketing activities for a retail appliances store, playing a pivotal role in its establishment and ongoing success.Directly responsible for hiring, training, disciplining, and terminating employees to maintain a high-performing team.Manage purchasing, margins, and profit/loss metrics, optimizing financial outcomes through strategic decision-making.Collaborate with financing companies to secure competitive rates and terms for customer financing, enhancing sales opportunities.Ensure the technical and mechanical servicing of appliances meets high standards, contributing to customer satisfaction and retention.Instrumental in scaling sales from approximately $30k monthly at inception to $80-100k monthly, demonstrating strong leadership and business acumen.
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