Joel Sodaram
Data Analyst | From Reporting to Operational Governance | BI, Automation & Continuous Improvement
- Role
- Data Analyst at Guidehouse
- Location
- Thiruvananthapuram, KL, IN
- LinkedIn followers
- 500 followers
About Joel Sodaram
I am an experienced Data Analyst with a strong foundation in customer service and a passion for crypto trading and analysis. With six years of overall professional experience, I have spent the initial three years as a customer service associate, gaining valuable insights into customer needs and developing exceptional communication skills.In the subsequent three years, I transitioned into the role of Data Analyst, where I honed my expertise in leveraging data to optimize business processes and drive strategic decision-making. I possess a keen eye for detail and excel at identifying patterns and trends in complex datasets. My customer service background has further enhanced my ability to effectively translate data insights into actionable recommendations.Beyond my core responsibilities, I have cultivated a deep interest in the world of cryptocurrency and actively engage in crypto trading and analysis. I stay abreast of the latest market trends, conduct research on various cryptocurrencies, and analyze their growth potential and investment opportunities. This interest has not only expanded my analytical capabilities but also provided me with a broader perspective on financial markets and technology-driven innovations.My skill set encompasses data analysis, business intelligence, reporting and visualization, process optimization, customer relationship management, and project management. I am proficient in utilizing tools such as Excel, SQL, Power BI, and CRM software to extract, analyze, and present data in a meaningful manner.As a motivated and results-driven professional, I thrive in fast-paced environments where I can apply my analytical skills to deliver impactful insights. I am a proactive problem solver, always seeking opportunities to streamline processes and enhance operational efficiency.If you are seeking an experienced Data Analyst with a solid foundation in customer service and a passion for crypto trading and analysis, I would welcome the opportunity to discuss how I can contribute to your organization\'s success. Let\'s connect and explore potential synergies
Experience
Data Analyst
Oct 2022 — Present · Trivandrum, IN
Understanding high level client requirements, elaborated to details. Working with the team to define solution and provide recommendations back to the customer based on qualitative / quantitative research• Responsible for transcribing and reporting the information collected into client ready formats, as required• Performing internal data analysis and data quality checks. Analyzed results, interpreted, and communicated to the business• Designing and implementing technology best practices, guidelines, and repeatable processes• Power BI Dashboard Design: Proficient in designing visually compelling and insightful dashboards using Power BI, showcasing the ability to transform raw data into clear, interactive, and dynamic visualizations.• DAX Functionality and Power Query Expertise: Skilled in utilizing DAX functions to perform advanced calculations and data modeling within Power BI, as well as proficient in data preparation techniques using Power Query for efficient data transformation and cleansing.
Education
College of Engineering, Perumon
Bachelor of Technology - BTech, Electronics and Communications Engineering
2013 — 2017
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