James Simon

Program Manager, Continuous Improvement, Patient and Provider Experience @Alberta Health Services

Edmonton, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2017 — Present

Program Manager, Continuous Improvement, Patient and Provider Experience @Alberta Health Services

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University of Alberta Hospital, CA

EDUCATION

2009 — 2009

Alberta School of Business, University of Alberta

Graduate Certification in Project Management

N/A

University of Kentucky

Lean Executive Leadership

2009 — 2010

University of Kentucky

Lean Systems

N/A

NAIT (Northern Alberta Institute of Technology)

PMC102, Productivity Improvement

SKILLS

Toyota Production SystemLean ManufacturingLean HealthcareKaizen FacilitationCertified Project ManagerCabinetryWoodworkingSupervisory SkillsChange ManagementDirect SalesCollaborative Problem SolvingProblem SolvingKaizenHealthcareLeadershipContinuous ImprovementCoachingOrganizational DevelopmentTrainingSix SigmaProgram ManagementOperations ManagementCross-Functional Team LeadershipValue Stream MappingQuality ManagementPerformance ImprovementOperational ExcellenceProcess EngineeringBusiness Process MappingLean ManagementLean ThinkingLean ToolsLean TransformationDmaic5sLean OperationsQuality ImprovementTqmKanbanRoot Cause Analysis

ABOUT JAMES SIMON

With almost 2 decades of experience, James Simon has devoted both his personal, and professional life to coaching people, teams and organizations, in understanding improvement methodology, the people side of change and mindfulness. James is a student of continuous improvement, studying Lean Systems at the University of Kentucky and learning life lessons from his valued mentors along his journey. James has a diverse background in sales, manufacturing, non-profits and healthcare rising to senior leadership roles and achieving national recognition in continuous improvement and environmental stewardship programs. In his current role, James leads continuous improvement and strategy at the University of Alberta Hospital (UAH), within Alberta Health Services, the largest integrated health system in Canada. James has also taken lead roles in the recent EMR implementation at the UAH and played a vital role in COVID operations at the site inclusive of COVID unit design and deployment. James is a published author, speaker, and entrepreneur but his true passion will always come out in one-on-one coaching, especially over a good cup of coffee.Giving back and sharing knowledge are values James embodies through his volunteer work with Innovative Canadians for Change (ICChange), a Canadian global non-profit organization. James is playing a key role in designing and launching ICChange’s most recent initiative in Kenya, an innovative manufacturing space to incubate local startups, including a ceramic water filter production company. James’ skills will also be utilized in coaching and mentoring those involved to guide their success, embrace and learn from their failures. James has recently founded Headwaters to Change, a coaching and consulting business where he can impact more people and teams to achieve sustainable success both personally and professionally and support organizations in laying the foundation to develop a true improvement culture. James also has a passion for youth development, support and providing a positive role model, always making time for coaching local basketball, soccer, and boxing.Despite James’ busy schedule, his family is #1, ensuring he can practice what he preaches both at home and professionally, but you might also find him with a guitar in hand playing with his band or fly fishing a local stream.

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James Simon — Program Manager, Continuous Improvement, Patient and Provider Experience at Alberta Health Services in Edmonton, AB, CA | Unifers