James Shakesheff
Director of IT & Data @Roc Technologies
Sheffield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Director of IT & Data @Roc Technologies
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Sheffield, GB
EDUCATION
2016 — 2016
Hill Dickinson LLP
Employment Law Training (0.5 day)
2002 — 2006
Sheffield Hallam University
Bachelor of Science (BSc)
2013 — 2013
QA Ltd.
ITIL V3 IT Service Management
SKILLS
IT Service ManagementItilService DeskService DeliveryService ManagementProcess ImprovementBusiness ProcessSolution ArchitectureIT OutsourcingVendor ManagementActive DirectoryWindows ServerProject ManagementLotus NotesMicrosoft Sql ServerIT ManagementContinuous ImprovementPrince2Service IntegrationTeam LeadershipEfficiency ImprovementStrategic PlanningMulti-Site Team ManagementContract NegotiationFinancial ManagementChange ManagementOrganisational ChangeOrganisational TransformationTeamworkTroubleshootingProblem SolvingBusiness ContinuityDisaster RecoveryTechnical SupportInnovative ThinkingService Desk ManagementProcess DevelopmentStrategic ThinkingCustomer ServiceInnovative Problem Solver
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