José Andrés Sempértegui

Aftermarket Service Manager @GoPro

San Francisco, CA, US

Responsible for Hardware Repair Program (RTV), as well as forecast for warranty demand, managed global allocation for repair materials and established Inventory safety stock levels. • Managed refurbish sales program• Analyzed the Aftermarket services costs (COGs), Reduced repair cost by tightening inventory and planning levels of materials • Ensure all NPI activities are covered and ready for launch.• Reduced B2C back orders • Managed product life-cycle related to EOL disposition, prioritize use of returned materials, and environmentally disposition excess materials

Hult International Business School

Master of Business Administration (M.B.A.)

Universidad de Palermo

Industrial Engineer