Jeff Carson

About Jeff Carson

AI Agent Production Readiness | Fractional CTO for Scaling GenAI SaaS | Evaluation, Reliability & Cost ArchitectureI help SaaS companies and enterprise organizations architect scalable platforms, modernize legacy systems, and unlock competitive advantage through AI and cloud. I bring the rare ability to connect business goals with high-impact, forward-looking solutions.As former CTO at ClearScale and AWS Partner CTO, I’ve led the development of cloud-native architectures, scaled global technical teams, and advised Fortune 500 clients through complex transformations. Today, I serve as a Fractional CTO and Principal Consultant, helping companies design and implement AI-enhanced systems that are secure, scalable, and strategically aligned.Focus Areas- SaaS & Cloud-Native Architecture – Multi-tenant design, platform scalability, DevOps & governance- AI & GenAI Integration – RAG, agentic workflows, LangChain, Bedrock, Pinecone & more- AWS Expertise – One of the first globally to earn both AWS SA Pro & DevOps Pro certifications- Strategic Tech Leadership – Org design, vendor selection, GTM alignment & team scaling Let’s talk if you’re looking for a tech executive who’s equally comfortable in the boardroom and the command line.

Experience

1. Co-founder

   Visitorreach

   Oct 2023 — Present · Austin, TX, US

   Co-founded a mission‑driven SaaS platform that helps churches grow by turning anonymous local seekers into engaged visitors. Our proprietary aiChurchTech™ suite connects pastors with their communities across 70+ digital directories, social platforms, and Google searches—then drives meaningful 1:1 SMS conversations to encourage eventual in-person visits and assimilation- Product & Platform Leadership – Shaped startup strategy and technology roadmap for VisitorReach’s omni‑channel outreach platform, including the VisitorReach Platform, NurturePoint Journeys™, and Quick Replies- Conversational Workflow Engine – Engineered the logic behind 1:1 SMS outreach, dynamic responses, and message routing to church staff, enabling scalable yet personalized follow-up- Backend Platform Architecture – Designed and built the core infrastructure for VisitorReach’s engagement workflows, including lead capture, event triggers, contact enrichment, and outreach automation- Scalable Cloud Infrastructure – Implemented cloud-native, scale to 0 patterns for data processing, queue management, and integration with third-party services to support growth and reliability- Data & Privacy Stewardship – Established initial protocols for secure data handling, consent tracking, and compliance with communication and privacy standards relevant to church organizations.

Education

• Liberty University

  Bachelor of Science (B.S.), Information Systems

  2019

Skills

• Disaster Recovery
• Docker Containers
• Git
• Facebook
• Jenkins
• Infrastructure
• Public Relations
• Virtualization
• Requirements Analysis
• Cloud Computing
• Team Leadership
• Information Technology
• Amazon Web Services (Aws)
• Devops
• System Administration
• Security
• Enterprise Software
• Enterprise Architecture
• Sales Management
• Nonprofit Organizations
• Shell Scripting
• Social Media
• Vendor Management
• Web Development
• Customer Service
• Solution Architect
• Volunteer Management
• Public Speaking
• Enterprise Risk Management
• Strategic Planning
• Program Management
• Agile Methodologies
• Management
• Team Building
• Leadership Development
• I.t. Strategy
• Nonprofits
• High Availability
• Marketing
• Marketing Strategy