Jamie Schwinn

About Jamie Schwinn

Software Engineer/Systems Architect with extensive experience designing, building, and maintaining Unified Communications (UC) solutions and cloud Software as a Service (SaaS). Diverse skill set including software engineering, solution architecture, DevOps automation, and business development.

Experience

1. Enterprise Architect

   Computer Talk Technology Inc.

   Jun 2017 — Present · Pittsburgh, PA, US

   o Senior technical resource on the following cross-functional teams • Change Advisory Board • Enterprise Admin Team • Product Engineering Team • Security Governance Team • Azure/DevOps Team (Team Leader) • Unified Communications Team (Team Leader) o Azure/DevOps Team Leader • Modernize cloud operations using Infrastructure as Code principles • Deployment, integration, and support of Azure Resources • Azure Cost Management and Reporting • Azure Git code repositories • Azure DevOps CI/CD Pipelines for data mining and software deployment • PowerShell module with 100+ custom PowerShell commands • Web UI based on.NET Core, Blazor, CosmosDB NoSQL, and SQL • Integration with PowerBI, Microsoft 365 Dynamics, and Azure DevOps • X.509 PKI Certificate management o Unified Communications Team Leader • PSTN carrier relationships, Contact Center call routing, and DID assignment • Configuration and support of all SBCs, PRI gateways, and PSTN trunks • Expert in SIP/VoIP and AudioCodes Session Border Controller (SBC) Design • SBC integration with API for STIR/SHAKEN support • Designed multi-tenant Microsoft Teams Direct Routing integration • Created “Bring Your Own Telephony” SIP trunking solution • WebRTC projects based on SIP.js, JsSIP, AudioCodes, and Azure APIs • Configuration and support of FreeSWITCH, Kamailio, and RTPEngine • Deployment of tools such as Homer and VoipMonitor for VoIP QoS/QoE o Identity, Security, and PCI/SOC2/ISO Compliance • Management of Active Directory and Azure Entra ID • Management of Azure Multi-Tenant Applications, Service Principles, and Managed Identities • Workload Identity Federation between OAuth2 Providers • Role Based Security Policy for Privileged Access Management • Delegation of access to protected resources via role-based access control (RBAC) • Periodic compliance audits, PEN testing, and gap/vulnerability remediation

Education

• Monroe Community College

  AS, Computer Information Systems

  2000 — 2004

• SUNY Brockport

  BS, Computer Science

  2004 — 2009

Skills

• Disaster Recovery
• Ocs
• Microsoft Certified Professional
• Session Initiation Protocol (Sip)
• Unified Messaging
• Microsoft Technologies
• Lync Server 2010
• Network Security
• Exchange
• Telecommunications
• Network Design
• Software Development
• Wan
• Active Directory
• Windows Server
• Voip
• Data Center
• Lync
• Lan-Wan
• Microsoft Products
• Servers
• Managed Services
• Dns
• System Administration
• Microsoft Exchange
• Messaging
• Databases
• Sip
• Windows Server 2008
• Unified Communications
• Cloud Computing
• Virtualization