Justin Bergeron

About Justin Bergeron

Self-motivated and result-oriented professional with 7+ years experience in the client service and sales industry, 3+ years in analytical management positions, 1+ year in business consulting, and 2+ years in staff accounting. Currently employed as a staff accountant.Abilities:• Knowledge in Microsoft Office - Excel - Outlook - PowerPoint - Word• Knowledge in Accounting Software - Quickbooks• Knowledge of Customer Service Software - AS400 - CRM - STARS• Administrative skills including report writing, project management, and statistical analysis • Able to motivate and move a group toward a consensus• Strong analytical, interpersonal, communication, and problem solving skills• Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively• Demonstrated strength in developing and maintaining client relationships

Experience

1. Sevice Coordinator

   Industrial Air Centers

   Sep 2023 — Present · Tampa, FL, US

   Efficiently receive, allocate, and distribute components for designated jobs or warehouse inventory stocking- Coordinate shipping of components to various locations, ensuring timely delivery- Manage the schedules of 13 technicians across different skill levels and geographic locations throughout Florida, optimizing coverage for customer service- Handle intake processes for new customers, overseeing projects from initial service call to final invoicing- Oversee progress and completion of subscription service jobs statewide, including purchasing, tracking, component allocation, technician assignment, scheduling, follow-up, and invoicing- Manage warehouse inventory to ensure adequate stock levels and efficient operations- Thrive in a high-pressure environment, consistently demonstrating exceptional attention to detail, time management, and stress tolerance.

Education

• Polk State College

  Associate of Arts (A.A.), Business Administration and Management, General

  2014

• Colorado State University Global

  Bachelor of Science, Marketing

  2016

• Colorado State University Global

  Bachelor of Science, Accounting

  2019

Skills

• Outlook
• Leadership
• Team Building
• Microsoft Word
• Team Leadership
• Telephone Skills
• Teamwork
• Team Management
• Team-Oriented
• Time Management
• Military
• Customer Experience
• Customer Satisfaction
• Training
• Account Management
• Telemarketing
• Microsoft Office
• Sales
• People Skills
• Troubleshooting
• Powerpoint
• Microsoft Excel
• Telecommunications
• Marketing
• Customer Retention
• Customer Service
• As400 Administration
• Direct Sales
• Reliability
• Call Centers
• Military Operations
• Data Analysis
• Analytical Skills
• Communication
• Military Logistics
• Crm
• Critical Thinking