Sahithi Reddy
AWS | DevSecOps | Cloud & Infrastructure Engineer | 7+ Years in Technical Support | ITSM | AWS Administration |System & Network Troubleshooting | Automation | Security & Compliance
- Role
- Salesforce Analyst at Gap
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Sahithi Reddy
I’m an AWS & DevSecOps–driven Cloud/Infrastructure professional with 7+ years of…
Experience
Salesforce Analyst
Jan 2024 — Present · NY, US
Gathered and documented business requirements for Salesforce CPQ and CRM enhancements, ensuring solutions aligned with strategic sales objectives.Configured complex product bundling, pricing rules, and discount approval workflows in Salesforce CPQ, reducing quote errors by 20%.Designed and implemented advanced Flows to automate sales order processing and approval routing, improving turnaround time by 25%.Coordinated UAT cycles by preparing test scripts, tracking defects, and ensuring timely resolution of issues.Integrated Salesforce with POS systems to enable real-time synchronization of sales data across platforms.Designed dynamic forms and optimized page layouts, reducing sales rep data entry time by 15%.Managed and optimized Omni-Channel routing to improve workload distribution for service agents.Built and maintained analytics dashboards to track quote-to-cash KPIs, contributing to a 10% decrease in sales cycle time.Collaborated with IT and Sales teams to ensure smooth rollout of new Salesforce CPQ functionalities and user adoption.
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