Joe Saab

Product Operations Lead @R8 TECHNOLOGIES

Paris, FR

Lead product operations for the R8 Digital Operator, overseeing integration, validation, customer support, and continuous improvement initiatives.• Integrate BMS data points into the R8 Digital Operator user interface, generate reports, and present them to customers.• Validate the operation of integrated devices and systems, and oversee the launch of the R8 Digital Operator.• Provide feedback and input for the development of the R8 Digital Operator and other products or services to relevant teams.• Test new products to ensure they perform as expected.• Perform energy calculations, present findings, and establish savings calculation methodologies with clients.• Offer technical support to R8 customers and partners via email, virtual meetings, site visits, and other channels to ensure their success.• Assist clients in resolving issues and identifying new requirements.

CSJA

French & Lebanese Baccalauréat

Saint Joseph University of Beirut

Master's Degree

Saint Joseph University of Beirut

Electromechanical Engineering