J. R. Wells
Lead Solution Architect @ CNO Financial Group | SaaS, Low Code
- Role
- Lead Solution Architect at CNO Financial Group
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About J. R. Wells
Solution Architect, with 3 decades focused on building scalable solutions with…
Experience
Lead Solution Architect
Apr 2023 — Present · Chicago, IL, US
As a Lead Solution Architect, I drive enterprise-scale architecture and integration strategies across digital platforms, with a focus on Pega CDH, MuleSoft, web analytics / data collection using Celebrus, and secure data operations / privacy management using One Trust. My work bridges business needs with technical execution, enabling scalable, compliant, and innovative solutions.KEY ACHIEVEMENTS• Modernized Deployment Pipelines: Spearheaded the transition from Jenkins to Pega Deployment Manager for CDH and BOE, improving deployment efficiency and reducing operational risk.• API Integration Leadership: Led the end-to-end integration of CDH with MuleSoft and Epsilon Customer Data Platform solutions, ensuring secure, scalable, and testable API connectivity.• Architectural Direction: Provided architectural guidance for replacement of legacy applications for CRM, enterprise application integration (replacing a homegrown service bus with MuleSoft), risk mitigation for mission-critical microservices, and implementing new enrollment applications across multiple products and brands. • AI-Driven Architecture Enablement: Leveraged generative AI to accelerate solution design - producing UML diagrams, pseudocode, test data, and Splunk/SQL queries to support rapid delivery.• Data Security & Compliance: Resolved critical production issues involving PGP encryption of CDH input files, collaborating with security and marketing teams to ensure data integrity.• Cross-Functional Collaboration: Acted as a key liaison across IT, marketing, and security teams to align technical solutions with business goals.• Thought Leadership & Recognition: Recognized in the Discretionary Awards program for contributions to DEI initiatives, including the “Black Excellence within CNO” panel.• Program Management: Acted as PM for major refactoring effort for large-scale CDH implementation.
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